Faulu Microfinance Bank “the Bank” has reinforced its commitment to community well-being by launching a powerful Corporate Social Responsibility (CSR) initiative at the New Life Home Trust in Kilimani “the Trust”, Nairobi. As part of the initiative, the bank donated cleaning materials, hygiene products, food supplies and KES 100,000 to support the home’s mission of caring for abandoned and vulnerable children.

This marked the first partnership between Faulu and the Trust, whose Nairobi branch currently supports between 40 and 50 children with essential services such as medical care, education, and a nurturing environment for growth and development.  

The initiative aligns with the Bank’s corporate citizenship philosophy, which focuses on care, empowerment and inclusion as the core pillars of its broader “Growing Together” brand promise. The bank emphasized that its commitment to community impact goes beyond financial services and extends to building human-centred, sustainable relationships with the people the Bank serves.

According to the Kenya National Bureau of Statistics, more than 55 percent of Kenyan children experience multidimensional poverty, suffering deprivation in three or more aspects of well-being. In rural areas, this figure rises to over 66 percent. Urban areas, while better off, still report nearly 28 percent of children in this category. With social protection systems under strain and government allocations comprising just 0.7 percent of GDP, partnerships such as these provide much-needed support to bridge critical gaps in child protection.

The CSR initiative also strengthened Faulu’s internal culture by encouraging employee participation in community engagement. The bank noted that its social investment strategy aligns with national development priorities and global Sustainable Development Goals, particularly in the areas of poverty alleviation, access to quality education, and the reduction of inequalities.

The bank expressed its intention to continue working closely with New Life Home Trust and explore more sustainable, long-term partnerships in the area of child welfare.

“At Faulu, we view social investment as a central pillar of our inclusive growth strategy. We believe that empowering vulnerable communities, especially children, lays the foundation for a stronger and more equitable society. Our collaboration with New Life Home Trust reflects our deep commitment to creating lasting impact through compassionate, values-driven partnerships,” said Stephen Ngugi, the Head of Finance & Strategy at Faulu Microfinance Bank.

This community engagement comes at a time when Faulu, backed by its parent company Old Mutual, has undergone significant transformation through digitisation and increased investment in small business lending. Earlier this year, the bank secured over KES 900 million in capital funding to expand its digital infrastructure and enhance service delivery to micro, small, and medium enterprises across Kenya. As a result, post-restructure, the Bank has managed to increase its customer deposits in addition to more than halving its losses in the first half of 2025 compared to the same period in 2024. This demonstrates the tangible benefits from the transformation journey to a more agile operating model.